The entire home furnishings industry is dealing with a shortage of certain raw materials, and that is affecting our ability to meet normal delivery times. Severe winter storms along the Gulf Coast knocked out plants that produce the chemicals used to make foam used in furniture and cushions. In addition, mills here and abroad are dealing with slow delivery of yarns, and that affects our fabric inventory.

Due to these shortages, custom orders may take longer than usual. If you are starting a project, please order early and allow for extended delivery times. We thank you for your patience—the wait will be worth it!

SHIPPING/DELIVERY INFORMATION

Most fabric and swatch orders are processed within 3-5 business days. Orders can be shipped anywhere in the contiguous United States, Alaska, Hawaii and Puerto Rico. We are unable to ship to P.O. boxes and APO/FPO addresses. Items shipping to Alaska, Hawaii and Puerto Rico require additional shipping charges; see below for applicable charges. Multiple items on an order may not ship together.

Shipping for Fabric Swatches

Swatches are shipped ground via US Postal Service within 3-5 business days. Small swatches (5”x5”) are FREE; we charge a $6.00 S&H fee as follows: 1-6 swatches: $6.00 S&H fee and an additional $6.00 S&H fee for every group of six additional swatches thereafter. If you require expedited shipping for swatches, contact Customer Service at 1.800.213.6366 Monday through Friday 9 am - 5 pm EST. See below for applicable charges. Multiple items on an order may not ship together.

Shipping for Fabric

Yardage is shipped on a roll via UPS ground within 3-5 business days. For faster delivery, we offer 2nd Business Day and Next Business Day shipping options. See below for rush charges, which are in addition to the standard shipping charges. Orders larger than 25 yards may not be continuous yardage. Color representation varies by computer monitor; we recommend ordering a swatch prior to purchase.

Shipping to Alaska, Hawaii and Puerto Rico

Standard shipping charges noted below plus an additional $25.00 will apply for all fabric yardage shipped to Alaska, Hawaii and Puerto Rico. Standard shipping charges apply for swatches. Additional freight charges apply to furniture orders.

RUSH CHARGES: These charges are in addition to the standard shipping fees.
2nd Business Day Shipping – additional $20.00
Next Business Day Shipping – additional $50.00

*NOTE: Rush orders are shipped the next business day. Please add one business day to your rush shipping choice for processing.

Shipping for Furniture

All furniture is shipped via our "Peace Of Mind" Delivery Service and should arrive within 8-10 weeks of receipt of fabric at the factory (production time is contingent upon fabric and frame availability). Several days prior to delivery, our carrier will call or email you to schedule a delivery appointment. Deliveries are typically made Monday through Friday, 8 am – 6 pm with a 4-hour window. Someone must be present to accept the delivery. A two-person delivery team delivers your furniture. It will be unpacked for your inspection and placed in the room of your choice. All packing materials will be removed from your home. You, or an adult 18 or older, must be present during the delivery. You should fully inspect the furniture at the time of delivery and note any concerns on the delivery company’s paperwork before signing for the item.  At this time, Calico only delivers within the contiguous 48 states. Additional charges apply when shipping to remote areas. Please contact Customer Service at 1.800.213.6366 Monday through Fri 9 am – 5 pm EST for inquiries or to report a delivery issue.