Customer Service

Frequently Asked Questions

  How do I locate the Calico Corners - Calico Home store nearest to me?

Where can I find store hours?

Do your stores sell more than fabrics?

Do your store consultants make house calls?

Do you have a catalog?

How do I obtain a fabric sample?

I am interested in purchasing a piece of furniture, however, I wish to test it out first. Where can I do this?

Do you offer designer discounts?

Do you ever have "sales"?

Do you offer gift certificates?

Do you sell on-line?

How do I check my order online?

Are you opening new stores?

Do you offer franchise opportunities?

How can I find out about career opportunities?

Do you share customer information?

 

How do I locate the Calico Corners - Calico Home store closest to me?
There are over 100 Calico Corners stores nationwide. Visit our Store Locator for stores near you. Choose a state or enter your zip code and click Search. Select from the stores listed and view a map of that location.

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What are your store hours?
Most stores are open 10 a.m. to 5 p.m. Monday through Saturday; some are also open Sundays and evenings. Hours for specific stores can be found under Store Locator.

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Do you sell more than fabrics and trims?
In addition to selling over 5,000 designer fabrics and thousands of trims from the finest mills around the world, we make top-quality custom window treatments, bedding, pillows, table coverings and more, and sell custom-crafted upholstered furniture. Our stores also provide re-upholstery and slipcover services.
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Do your store consultants make house calls?

We offer free in-home or in-store design consultations. Go to Free Design Service or contact your local store to request an appointment.

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Do you have a catalog?
You can request a free catalog online.


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How do I obtain a fabric sample?
We recommend ordering swatches to see colors and textures accurately. Large and small swatches may be ordered from each product page on our web site and small swatches are free (a small shipping charge applies). We let you borrow fabrics if you live near a store. Read about our Fabric Approval Plan.

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I am interested in purchasing furniture, but I wish to test it first. Where can I do this?
We offer more than 250 furniture frames, with many finish and cushion options. Our stores have samples of many styles, and our associates can help you find just the right piece for your purposes. To get started, view our Furniture.

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Do you offer designer discounts?
Our Designer Discount Program offers a discount every day to qualified designers on regular-priced fabrics, trims, hardware, furniture, and custom labor services. Designers who purchase more than $10,000 annually earn Designer Rewards. Visit TO THE TRADE for more information and an application.

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Do you ever have "sales"?
Sign up for email in the lower left corner of each page on our web site to be notified of sales.

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Do you offer gift certificates?
Gift certificates for use in our stores can be purchased online.

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Do you sell online?
We sell over 2,500 fabrics online and decorating books to inspire you. More fabrics and other products are available through our stores or by calling Customer Service at 800-213-6366 Monday-Friday, 9 a.m. to 5 p.m. EST.

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How do I check my order online?
Status of online orders will be sent to the email address provided during checkout. Online order status can also be viewed from My Account when you create an account during check out or signed in as a returning account holder. If you choose to check out as a guest, you will not be able to track your order online, but can call Customer Service at 800-213-6366 between the hours of 9 am and 5 pm EST for assistance. For the status of store orders, please call your local store.

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Are you opening new stores?
We open new stores every year. Visit our Store Locator for stores near you.

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Do you offer franchise opportunities?
No, we no longer do this.

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How can I find out about career opportunities?
If you are interested in a career with us, we'd love to hear from you. Visit Employment to view our Corporate and Store Job Listings.

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Do you share customer information?
Your privacy is important to us. Please Contact Us if you wish to have your name removed from our mailing list. You may opt out of receiving emails automatically by visiting our email signup page in the lower left corner of every web page. View our Privacy Statement.

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